Alpen Resort & Spa | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Spissstrasse 52, Zermatt, Switzerland, 3920

“Nestled just a short stroll from the town center and train station, this hotel beautifully balances accessibility with a peaceful ambiance.”view full review

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“An excellent resort with beautiful amenities and surroundings!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:00

from 07:00-11:00

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

Number of floors:5

Number of rooms:58

Former name

Best Western Alpen Resort

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Sauna

room details

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Family Room

Max:

3 persons

325 sq. feet

Bed options:

3 Single beds

Mountain view

Shower

Sauna

room details

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Family Room

Max:

4 persons

325 sq. feet

Bed options:

4 Single beds

Mountain view

Shower

Sauna

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Zermatt2300 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station1400 ft

Train400 ft

Bus

Bus stop 7.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Luxurious Relaxation!

“The spa facilities were excellent, featuring an impressive indoor pool and a therapeutic outdoor whirlpool that provided a romantic ambiance under the stars.” view full review

Fun for Kids!

“The dedicated game area for kids was a hit, offering various entertainment options that kept my children thoroughly engaged during our stay.” view full review

Delicious Breakfast!

“The breakfast buffet was abundant, with a wide selection of fresh fruits, cheeses, and made-to-order eggs that made every morning a treat.” view full review

Spacious Comfort!

“The family room we stayed in was beautifully designed with ample space, featuring a cozy loft area that gave plenty of room for everyone to relax.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Concierge desk
Pets allowed
24-hour security
Baggage storage
Ski storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Skiing
Hiking
Tennis court
Pool tables
Darts
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Ski pass vendor
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cribs
Children's menu
Children's pool
Children's play area
Game room

Spa & Leisure

Rooftop pool
Plunge pool
Indoor swimming pool
Garden area
Spa & wellness center
Sauna
Turkish bath
Jacuzzi

Room features

Heating
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Tea and coffee facilities
Mirror
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Spissstrasse 52, Zermatt, Switzerland, 3920

Map view

Spissstrasse 52, Zermatt, Switzerland, 3920

City landmarks

Museums

Matterhorn Museum

3100 ft

ZermattSwitzerland

The Matterhorn

1.6 mi

Cemetery

Mountaineer's Cemetery

3200 ft

Church

St Peter's English Church

2500 ft

Bridges

Photopoint Kirchbrucke bridge

2900 ft

Church

Parish Church of St. Mauritius

3200 ft

Bahnhofstrasse

Walk of Climb

2700 ft

Stellisee 3920 Zermatt

Stellisee

2300 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

2600 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

5100 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

2700 ft

Moosstrasse

Gorner Gorge

1.3 mi

Sunnegga

1.8 mi

Beach

Leisee

1.3 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

1.1 mi

Ski Area

Wolli park for beginners Sunnegga

1.9 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.5 mi

Garden

Ricola Herb Garden

1.5 mi

Beach

Grunsee

2.2 mi

3920 Zermatt

Grindjisee

2.2 mi

Platthorn

2.0 mi

Zmutt Glacier

2.2 mi

Unterrothorn

2.2 mi

Zmutt

2.1 mi

5-Seenweg

2.1 mi

Nearby

Hohbalmen

1600 ft

Castor Mountain

1600 ft

Denner Partner

600 ft

Murmeli Brunnen

1200 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

2900 ft

Restaurants

Restaurant Matterhorn

100 ft

Spissstrasse 52 Best Western Alpen Resort Hotel

Marie's Deli Zermatt

800 ft

Untere Mattenstrasse 12

Walliserstube Zermatt

1300 ft

Gryfelblatte 2

Rosstall

1600 ft

Bahnhofplatz 50

Gusto Matto

1500 ft

Bahnhofplatz 36

CasaMia

1500 ft

Bahnhofplatz 36

Othmars hutte

1600 ft

Riedweg

Sonne

1600 ft

Metzggasse 35

Golden India

1600 ft

Bahnhofplatz 2

Bahnhofbuffet Non Solo Treno

1800 ft

Bahnhofstrasse

Reviews and Ratings

Reviews from guests about their experience.

90%

loved their spa retreat and can’t wait to return.

Exceptional spa area

Thoughtful room amenities

Limited breakfast variety

Slightly high prices

9.0/10

Perfect

Rooms

9.0

Location

8.8

Service

9.8

Dining

8.2

Juliet

United Kingdom, February 2025

9.4/10

My stay at the hotel was nothing short of delightful, with beautiful amenities, an impressive spa area, and a dining experience that exceeded my expectations. The rooms were comfortable and well-equipped, though the breakfast could have offered a bit more variety. Overall, this hotel provided great value for money, along with stunning views that made my holiday truly special.

Rooms

9.0

The rooms were spacious, comfortable, and decorated with thoughtful touches, creating a welcoming atmosphere. I particularly loved the view of the Matterhorn from my window.

Service

10.0

I was amazed by the attentiveness of the staff, who truly went out of their way to make sure my stay was enjoyable and stress-free.

Location

9.0

The hotel is situated just a short walk from the village center and major ski lifts, making it convenient for exploring Zermatt and hitting the slopes.

Dining

9.0

The dining experience was fantastic, especially dinner at the hotel’s restaurant. The quality of food was impressive, making it a highlight of my evenings.

Facilities

10.0

The spa and wellness facilities were top-notch, providing a relaxing retreat after a long day of skiing. I enjoyed every moment spent in the pools and saunas.

Exceptional spa area

Limited breakfast variety

Emma

United Kingdom, January 2025

9.4/10

Our stay at the hotel was truly unforgettable! The breathtaking views of the Matterhorn from our room added an extra touch of magic to our holiday. The exceptional service from the staff made us feel incredibly welcome, and the relaxing spa facilities were the perfect way to unwind after a day filled with skiing. However, I did notice some noise from the corridor, which impacted our comfort a bit. Overall, the value we received for the price was impressive, especially given the variety of amenities and activities offered.

Rooms

9.0

Our room was spacious and had a stunning view of the Matterhorn from the balcony, though noise from the corridor sometimes interrupted our peace.

Service

10.0

The staff were outstanding and attentive, always ready to lend a helping hand and cater to our needs.

Location

9.0

The hotel is ideally situated, just a short walk from the train station and key ski areas, making it convenient for our adventures.

Dining

9.0

The breakfast had a fantastic variety, with plenty of options to fuel our day. Dinner was also delightful, with changing menus that kept things interesting.

Facilities

10.0

The spa was a standout feature during our stay, providing a tranquil oasis to recharge after our daily hikes.

Liam

United Kingdom, January 2025

8.4/10

We had a fantastic stay, thoroughly enjoying the stunning views of the Matterhorn right from our room. The spacious family accommodations made our time enjoyable, especially with the separate areas for children. However, the dining experience could use improvement, and the shower could be a bit slippery. Overall, it’s a lovely spot for families looking to explore Zermatt.

Rooms

8.0

The family room was spacious, featuring two bedrooms and a large sitting area. However, the shower was somewhat small and slippery.

Service

9.0

The service was welcoming and attentive, particularly in the dining area where we received excellent hospitality.

Location

9.0

Conveniently located within walking distance to the train station and ski lifts, making it easy to explore the area.

Dining

7.0

The breakfast spread was good with the inclusion of homemade cakes and a variety of vegetarian options, but a better selection of pastries would have been welcomed.

Facilities

9.0

The spa facilities were excellent, providing a relaxing atmosphere after our outdoor activities.

Jason

United Kingdom, December 2024

9.0/10

My stay at the Alpen Resort Zermatt was truly delightful. The views of the Matterhorn from our family room were breathtaking, making every moment special. The spa facilities were outstanding, providing a perfect way to unwind after a long day of skiing. Although the breakfast could benefit from a bit more variety, the overall experience was wonderful, and I would gladly return for another visit.

Rooms

10.0

Our family room was spacious and well-designed, featuring a lovely view of the Matterhorn. The separate area for the kids made it perfect for our family.

Service

10.0

The staff were exceptionally welcoming and attentive, especially Inga and Anatella, who added a personal touch to our dining experience.

Location

9.0

The hotel is just a short walk from the town center and the ski bus, making it super convenient for accessing both the slopes and local attractions.

Dining

7.0

Dinner options were delightful and varied each evening, offering a memorable culinary experience. Although breakfast was good, it was slightly repetitive.

Facilities

9.0

The spa area, complete with an indoor pool, outdoor whirlpool, and various saunas, was a highlight of our stay, providing ample relaxation options.

Stunning Matterhorn views

Limited breakfast variety

Joseph

United Kingdom, December 2024

8.8/10

My stay at Alpen Resort was truly memorable, thanks to stunning mountain views and exceptional service. The spacious and stylish rooms provided a comfortable retreat after long days of skiing, and the varied breakfast options were a delightful way to start the day. While the spa facilities were relaxing, I found the hot tubs could be warmer. Overall, the experience was fantastic, but solid heat in the tubs would have made it perfect.

Rooms

9.0

The rooms were spacious and stylishly furnished, providing a comfortable and relaxing environment.

Service

10.0

The service was outstanding; staff went above and beyond to assist us, especially during a challenging situation with my friend's injury.

Location

8.0

Located on the outskirts of town, it was a peaceful spot, yet only a short walk or bus ride to the main attractions, making it quite convenient.

Dining

9.0

Breakfast was a highlight, with a wonderful selection of both hot and cold items that catered well to various tastes.