What are the check-in and check-out times at Alpen Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
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Alpen Resort & Spa, Zermatt
874US$
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Key details
About the Hotel
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
- Steps from ski lifts
Perfect
9.2
4.5
4.7
Loved by guests
"The spa facilities for both adults and children are first rate."
"The view of the Matterhorn from our room was breathtaking!"
"The spa was amazing it was definitely what we need after a day hiking in the mountain."
Alpen Resort & Spa offers a modern experience in Zermatt, featuring a
Rooms & Amenities
The Alpen Resort & Spa features various room types, including
Dining Options
Guests can enjoy a
Leisure & Services
The
Location & Transportation
Transportation options include a
“With views of the Matterhorn, the hotel distinguishes itself with a brand new wellness area. I was particularly struck by the care for families, with thoughtful touches like spacious family suites. Its proximity to ski slopes adds to the appeal, making it a convenient base for alpine adventures.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
25 m²
2 Single beds
Shower
Heating
room details
Family Room extra Bedroom
2 persons
30 m²
3 Single beds
Shower
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
30 m²
4 Single beds
Shower
Heating
room details
Panorama Double Room Matterhorn View
2 persons
30 m²
2 Single beds
Shower
Heating
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Tennis court
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Turndown service
- Mirror
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Alpen Resort & Spa boasts a delightful array of dining options that cater to diverse palates, blending local flavors with international charm. Whether enjoying a casual meal with family or sipping drinks alfresco, each venue invites guests to indulge in warm and inviting culinary experiences.
Restaurant Matterhorn
Italian and Local
Ambiance
Family-friendly with a traditional flair, complemented by an inviting bar setting where guests can also enjoy alfresco dining.
Key Offerings
A diverse menu featuring vegetarian and gluten-free options, alongside an extensive drink selection at the cozy bar.
Reservation
Not needed
Open daily from 11:30 AM to 10:30 PM
Grill Restaurant Hornox
Grill featuring both meat and vegan dishes
Ambiance
Rustic and warm, nestled amid stunning mountain views, providing a perfect backdrop for hearty meals.
Key Offerings
Signature grilled specialties with a selection of flavorful vegan options for a wholesome experience.
Reservation
Recommended
Hours vary.
Hotel Bar
Casual drinks
Ambiance
A quaint and cozy space that welcomes guests to unwind and indulge in a varied selection of beverages.
Key Offerings
A comprehensive drink menu catering to every taste and occasion, perfect for pre-dinner aperitifs or late-night nightcaps.
Reservation
Not applicable
Hours vary.
Location
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
Map view
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
930 m
Landmark
The Matterhorn
2.6
km
Cemetery
Mountaineer's Cemetery
970 m
Church
St Peter's English Church
740 m
Bridge
Photopoint Kirchbrucke bridge
860 m
Church
Parish Church of St. Mauritius
970 m
Landmark
Walk of Climb
800 m
Landmark
Stellisee
700 m
Landmark
Hinterdorfstrasse
780 m
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.6
km
Landmark
Bergfuhrerdenkmal
830 m
Landmark
Gorner Gorge
2.2
km
Landmark
Sunnegga
2.9
km
Beach
Leisee
2.0
km
Theme Park
Forest Fun-Park Zermatt
1.8
km
Ski Area
Wolli park for beginners Sunnegga
3.0
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.4
km
Garden
Ricola Herb Garden
2.4
km
Beach
Grunsee
3.5
km
Landmark
Grindjisee
3.5
km
Landmark
Platthorn
3.3
km
Landmark
Unterrothorn
3.6
km
Landmark
Zmutt Glacier
3.5
km
Landmark
Zmutt
3.5
km
Landmark
5-Seenweg
3.3
km
Nearby
Hohbalmen
460 m
Castor Mountain
460 m
Denner Partner
170 m
Murmeli Brunnen
350 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
870 m
Restaurants
Restaurant Matterhorn
10 m
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
220 m
Untere Mattenstrasse 12
Walliserstube Zermatt
390 m
Gryfelblatte 2
Rosstall
460 m
Bahnhofplatz 50
Gusto Matto
440 m
Bahnhofplatz 36
CasaMia
440 m
Bahnhofplatz 36
Othmars hutte
460 m
Riedweg
Sonne
460 m
Metzggasse 35
Golden India
470 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
520 m
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Matterhorn Museum
12 minutes' walk
Local artifacts and history of Zermatt. Guided tours available year-round, offering insights into the region's mountaineering heritage.
The Matterhorn
30 minutes walking
Iconic mountain offering breathtaking views and photo opportunities. Accessible via hiking trails for all levels of hikers.
Mountaineer's Cemetery
12 minutes' walk
Resting place of famed climbers, symbolizing the mountaineering spirit. Provides a poignant insight into alpine history.
St Peter's English Church
10 minutes' walk
Charming church showcasing Swiss architecture and hosting community events. A peaceful spot for reflection amidst Zermatt's bustle.
Restaurant Matterhorn
1 minute' walk
Cozy atmosphere with Swiss and international cuisine. Signature fondue and fresh local ingredients highlight the menu.
Walliserstube Zermatt
5 minutes' walk
Charming restaurant offering traditional Swiss dishes in a rustic setting. Reservations recommended for peak dining hours.
Gusto Matto
6 minutes' walk
Italian bistro known for its homemade pasta and pizza. Warm environment perfect for families and couples alike.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Juliet
United Kingdom,
February
2025
9.4/10
My stay at the hotel was nothing short of delightful, with beautiful amenities, an impressive spa area, and a dining experience that exceeded my expectations. The rooms were comfortable and well-equipped, though the breakfast could have offered a bit more variety. Overall, this hotel provided great value for money, along with stunning views that made my holiday truly special.
Rooms
9.0
The rooms were spacious, comfortable, and decorated with thoughtful touches, creating a welcoming atmosphere. I particularly loved the view of the Matterhorn from my window.
Service
10.0
I was amazed by the attentiveness of the staff, who truly went out of their way to make sure my stay was enjoyable and stress-free.
Location
9.0
The hotel is situated just a short walk from the village center and major ski lifts, making it convenient for exploring Zermatt and hitting the slopes.
Dining
9.0
The dining experience was fantastic, especially dinner at the hotel's restaurant. The quality of food was impressive, making it a highlight of my evenings.
Facilities
10.0
The spa and wellness facilities were top-notch, providing a relaxing retreat after a long day of skiing. I enjoyed every moment spent in the pools and saunas.
Exceptional spa area
Limited breakfast variety
Emma
United Kingdom,
January
2025
9.4/10
Our stay at the hotel was truly unforgettable! The breathtaking views of the Matterhorn from our room added an extra touch of magic to our holiday. The exceptional service from the staff made us feel incredibly welcome, and the relaxing spa facilities were the perfect way to unwind after a day filled with skiing. However, I did notice some noise from the corridor, which impacted our comfort a bit. Overall, the value we received for the price was impressive, especially given the variety of amenities and activities offered.
Rooms
9.0
Our room was spacious and had a stunning view of the Matterhorn from the balcony, though noise from the corridor sometimes interrupted our peace.
Service
10.0
The staff were outstanding and attentive, always ready to lend a helping hand and cater to our needs.
Location
9.0
The hotel is ideally situated, just a short walk from the train station and key ski areas, making it convenient for our adventures.
Dining
9.0
The breakfast had a fantastic variety, with plenty of options to fuel our day. Dinner was also delightful, with changing menus that kept things interesting.
Facilities
10.0
The spa was a standout feature during our stay, providing a tranquil oasis to recharge after our daily hikes.
Liam
United Kingdom,
January
2025
8.4/10
We had a fantastic stay, thoroughly enjoying the stunning views of the Matterhorn right from our room. The spacious family accommodations made our time enjoyable, especially with the separate areas for children. However, the dining experience could use improvement, and the shower could be a bit slippery. Overall, it's a lovely spot for families looking to explore Zermatt.
Rooms
8.0
The family room was spacious, featuring two bedrooms and a large sitting area. However, the shower was somewhat small and slippery.
Service
9.0
The service was welcoming and attentive, particularly in the dining area where we received excellent hospitality.
Location
9.0
Conveniently located within walking distance to the train station and ski lifts, making it easy to explore the area.
Dining
7.0
The breakfast spread was good with the inclusion of homemade cakes and a variety of vegetarian options, but a better selection of pastries would have been welcomed.
Facilities
9.0
The spa facilities were excellent, providing a relaxing atmosphere after our outdoor activities.
Jason
United Kingdom,
December
2024
9.0/10
My stay at the Alpen Resort Zermatt was truly delightful. The views of the Matterhorn from our family room were breathtaking, making every moment special. The spa facilities were outstanding, providing a perfect way to unwind after a long day of skiing. Although the breakfast could benefit from a bit more variety, the overall experience was wonderful, and I would gladly return for another visit.
Rooms
10.0
Our family room was spacious and well-designed, featuring a lovely view of the Matterhorn. The separate area for the kids made it perfect for our family.
Service
10.0
The staff were exceptionally welcoming and attentive, especially Inga and Anatella, who added a personal touch to our dining experience.
Location
9.0
The hotel is just a short walk from the town center and the ski bus, making it super convenient for accessing both the slopes and local attractions.
Dining
7.0
Dinner options were delightful and varied each evening, offering a memorable culinary experience. Although breakfast was good, it was slightly repetitive.
Facilities
9.0
The spa area, complete with an indoor pool, outdoor whirlpool, and various saunas, was a highlight of our stay, providing ample relaxation options.
Stunning Matterhorn views
Limited breakfast variety
Joseph
United Kingdom,
December
2024
8.8/10
My stay at Alpen Resort was truly memorable, thanks to stunning mountain views and exceptional service. The spacious and stylish rooms provided a comfortable retreat after long days of skiing, and the varied breakfast options were a delightful way to start the day. While the spa facilities were relaxing, I found the hot tubs could be warmer. Overall, the experience was fantastic, but solid heat in the tubs would have made it perfect.
Rooms
9.0
The rooms were spacious and stylishly furnished, providing a comfortable and relaxing environment.
Service
10.0
The service was outstanding; staff went above and beyond to assist us, especially during a challenging situation with my friend's injury.
Location
8.0
Located on the outskirts of town, it was a peaceful spot, yet only a short walk or bus ride to the main attractions, making it quite convenient.
Dining
9.0
Breakfast was a highlight, with a wonderful selection of both hot and cold items that catered well to various tastes.
Facilities
8.0
The spa facilities were extensive and well-maintained, providing a perfect haven for relaxation after a day on the slopes.
Stunning views
Hot tubs slightly cool
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
FAQs
About Alpen Resort & Spa
Is parking available at Alpen Resort & Spa?
Public parking is available nearby for 16 CHF per day, and reservation is not needed.
Does Alpen Resort & Spa offer a swimming pool?
Guests can enjoy access to multiple indoor and outdoor heated pools, including a rooftop pool.
What dining options are available at Alpen Resort & Spa?
On-site dining options include the Matterhorn Restaurant and the Grill restaurant 'Hornox' for meat and vegan dishes.
What are the nearby attractions to Alpen Resort & Spa?
Nearby attractions include Matterhorn Museum (0.5 km) and Gorner Ridge (1 km).
What amenities are included in the rooms at Alpen Resort & Spa?
Rooms include a flat-screen TV, minibar, tea and coffee making facilities, and en-suite bathrooms with bathrobes and slippers.
How far is Alpen Resort & Spa from the Zermatt train station?
The hotel is approximately 0.5 km from the Zermatt train station, and a paid shuttle service is offered between 07:00 and 21:00.
What facilities are available for families at Alpen Resort & Spa?
Family-friendly amenities include children's pools, a playground, and a games room.
How far is Alpen Resort & Spa from Sion airport?
The hotel is 80 km from Sion airport.
What recreational activities can guests enjoy at Alpen Resort & Spa?
Guests can partake in activities such as skiing, hiking, tennis, table tennis, and billiards.
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