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From236US$ /night
Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spissstrasse 52, Zermatt, Switzerland, 3920
-
Steps from ski lifts
Perfect
9.2
/10
4.5
4.6
/5

Alpen Resort & Spa offers a modern experience in Zermatt, featuring a brand new wellness area and diverse dining options. This 4-star hotel, rated 9.1/10 on Booking.com, is located near the Gornergrat station and ski lifts, making it ideal for skiing and hiking enthusiasts.

Rooms & Amenities

The Alpen Resort & Spa features various room types, including Panorama double rooms with views of the Matterhorn, family suites with garden access, and standard double rooms equipped with minibars and Wi-Fi. Every room has a balcony or terrace, enhancing the comfort of guests in this Zermatt hotel.

Dining Options

Guests can enjoy a breakfast buffet from 7 am to 11 am every day, along with dining options at Restaurant Matterhorn, which offers classic Swiss and international dishes. The new grill restaurant 'HORNOX' features meat and vegan specialties in a casual setting.

Leisure & Services

The new wellness area encompasses a pool landscape, steam bath, and sauna, providing relaxation after skiing or hiking. Leisure options include an outdoor tennis court during summer and gaming facilities such as table tennis and billiards in the playroom.

Location & Transportation

Transportation options include a hotel shuttle from Zermatt train station between 7 am and 9 pm. The location also allows easy access to the Gornergrat Bahn for skiing, hiking trails, and the nearby Summer ski area on the glacier.

“With views of the Matterhorn, the hotel distinguishes itself with a brand new wellness area. I was particularly struck by the care for families, with thoughtful touches like spacious family suites. Its proximity to ski slopes adds to the appeal, making it a convenient base for alpine adventures.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Alpen Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Family Room extra Bedroom
2 persons
325 sq. feet 
3 Single beds
Shower
Heating
Panoramic Family Room Matterhorn View
2 persons
325 sq. feet 
4 Single beds
Shower
Heating
Panorama Double Room Matterhorn View
2 persons
325 sq. feet 
2 Single beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Alpen Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Plunge pool
  • Indoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Alpen Resort & Spa boasts a delightful array of dining options that cater to diverse palates, blending local flavors with international charm. Whether enjoying a casual meal with family or sipping drinks alfresco, each venue invites guests to indulge in warm and inviting culinary experiences.
Alpen Resort & Spa Zermatt Restaurant photo
Alpen Resort & Spa Zermatt Restaurant photo

Restaurant Matterhorn

Italian and Local
Ambiance
Family-friendly with a traditional flair, complemented by an inviting bar setting where guests can also enjoy alfresco dining.
Key Offerings
A diverse menu featuring vegetarian and gluten-free options, alongside an extensive drink selection at the cozy bar.
Reservation
Not needed
Open daily from 11:30 AM to 10:30 PM

Grill Restaurant Hornox

Grill featuring both meat and vegan dishes
Ambiance
Rustic and warm, nestled amid stunning mountain views, providing a perfect backdrop for hearty meals.
Key Offerings
Signature grilled specialties with a selection of flavorful vegan options for a wholesome experience.
Reservation
Recommended
Hours vary.

Hotel Bar

Casual drinks
Ambiance
A quaint and cozy space that welcomes guests to unwind and indulge in a varied selection of beverages.
Key Offerings
A comprehensive drink menu catering to every taste and occasion, perfect for pre-dinner aperitifs or late-night nightcaps.
Reservation
Not applicable
Hours vary.

Alpen Resort & Spa Location

Spissstrasse 52, Zermatt, Switzerland, 3920
Map view
Spissstrasse 52, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2900 ft
Restaurants
Restaurant Matterhorn
100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1300 ft
Gryfelblatte 2
Rosstall
1600 ft
Bahnhofplatz 50
Gusto Matto
1500 ft
Bahnhofplatz 36
CasaMia
1500 ft
Bahnhofplatz 36
Othmars hutte
1600 ft
Riedweg
Sonne
1600 ft
Metzggasse 35
Golden India
1600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
1800 ft
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
12 minutes' walk
Local artifacts and history of Zermatt. Guided tours available year-round, offering insights into the region's mountaineering heritage.
The Matterhorn
The Matterhorn
30 minutes walking
Iconic mountain offering breathtaking views and photo opportunities. Accessible via hiking trails for all levels of hikers.
Mountaineer's Cemetery
Mountaineer's Cemetery
12 minutes' walk
Resting place of famed climbers, symbolizing the mountaineering spirit. Provides a poignant insight into alpine history.
St Peter's English Church
St Peter's English Church
10 minutes' walk
Charming church showcasing Swiss architecture and hosting community events. A peaceful spot for reflection amidst Zermatt's bustle.
Hiking Trails
6 minutes' walk
Extensive trails for all skill levels, offering stunning mountain vistas. Maps available at the hotel for easy exploration.
Skiing at Kumme
10 minutes' drive
Thrilling skiing experiences on varied slopes. Rentals and ski lessons available for both beginners and advanced skiers.
Spa at Alpen Resort
0 minutes driving
Relaxing wellness options including massages and saunas. Ideal for rejuvenation after a day of exploring Zermatt.
Restaurant Matterhorn
Restaurant Matterhorn
1 minute' walk
Cozy atmosphere with Swiss and international cuisine. Signature fondue and fresh local ingredients highlight the menu.
Walliserstube Zermatt
Walliserstube Zermatt
5 minutes' walk
Charming restaurant offering traditional Swiss dishes in a rustic setting. Reservations recommended for peak dining hours.
Gusto Matto
Gusto Matto
6 minutes' walk
Italian bistro known for its homemade pasta and pizza. Warm environment perfect for families and couples alike.
Zermatt Concert Hall
10 minutes' walk
Hosts live performances and cultural events throughout the year. A vibrant venue for classical and contemporary music lovers.
Bistro du Roulette
6 minutes' walk
Lively bar with a great selection of drinks and regular live music events. Family-friendly space attracting a diverse crowd.

Getting around
City Centre
Zermatt9 min  ·  2300 ft
Airports
Sion Airport (SIR)125 min  ·  51.4 mi
Agno Airport (LUG)301 min  ·  124.7 mi
Train
Zermatt railway station5 min  ·  1400 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 736 verified reviews
9.1/10
Perfect
95%
Recommend
Breakfast
8.3/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.4/10
Free Wi-Fi
8.9/10
Location
9.2/10
Paid Wi-Fi
9.5/10
Staff
9.1/10
Value for money
8.7/10
Pros
Great location
Comfortable bed
First-class facilities
Helpful staff
Cons
Combined bath/shower
Noisy building
Rude staffer
Freezing room
Guest reviews
based on 2292 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Alpen Resort & Spa
What are the check-in and check-out times at Alpen Resort & Spa?
Check-in is at 15:00 and check-out is at 11:00.
Does Alpen Resort & Spa offer a swimming pool?
Guests can enjoy access to multiple indoor and outdoor heated pools, including a rooftop pool.
What dining options are available at Alpen Resort & Spa?
On-site dining options include the Matterhorn Restaurant and the Grill restaurant 'Hornox' for meat and vegan dishes.
What are the nearby attractions to Alpen Resort & Spa?
Nearby attractions include Matterhorn Museum (0.5 km) and Gorner Ridge (1 km).
What amenities are included in the rooms at Alpen Resort & Spa?
Rooms include a flat-screen TV, minibar, tea and coffee making facilities, and en-suite bathrooms with bathrobes and slippers.
How far is Alpen Resort & Spa from the Zermatt train station?
The hotel is approximately 0.5 km from the Zermatt train station, and a paid shuttle service is offered between 07:00 and 21:00.
What facilities are available for families at Alpen Resort & Spa?
Family-friendly amenities include children's pools, a playground, and a games room.
How far is Alpen Resort & Spa from Sion airport?
The hotel is 80 km from Sion airport.
What recreational activities can guests enjoy at Alpen Resort & Spa?
Guests can partake in activities such as skiing, hiking, tennis, table tennis, and billiards.

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Check-in
22Mar2026Select date
Check-out
23Mar2026Select date
Rooms and Guests2 Guests, 1 Room